X9e Privacy Policy – Our Commitment to Your Data
X9e values user privacy and is fully committed to protecting your personal information. This policy explains what data we collect, why, and your rights as a user.
Information Collected
We collect account details such as name, email address, and identity verification information. Device and browser data are also gathered to ensure smooth and responsive platform functionality.
Local payment transactions in MYR are securely processed through licensed systems. Cookies and usage data help us understand user behavior and improve the x9e experience.
Purpose of Information Use
The data collected is used for account management, transaction processing, security, and delivering personalized gaming experiences and relevant promotions. We do not use your data for other purposes without your consent.
Cookies & Tracking
We use cookies to improve site navigation and save user preferences. Tracking techniques like pixels are used strictly for controlled, legitimate analytics and advertising purposes.
You can manage cookie use via your browser settings, but some functions may be limited if cookies are disabled.
Data Storage & Security
We store your data with high-level security measures including encryption and restricted access. SSL protocols ensure your information remains encrypted during access and transmission.
Only trained staff have access to data for support and processing purposes, in line with local privacy regulations.
Information Sharing with Third Parties
We do not share your personal data with third parties without permission except where necessary for payment processing, legal compliance, or services acting under our instructions.
User Rights
You have the right to access, correct, update, or delete your personal data we hold. Requests can be made through our customer support.
We will process this request within a reasonable time frame in accordance with Malaysian data protection laws.
Policy Updates & Contact Us
X9e reserves the right to update this privacy policy from time to time without prior notice. We encourage users to review this policy regularly.
For any privacy-related inquiries or requests, please contact our support team at [email protected].